SHIPPING AND DELIVERY TIMES

COURIER SERVICE

The products are shipped by courier, which delivers from Monday to Friday, both in the morning and in the afternoon.

The recipient cannot request delivery on specific days or times. In case of absence of the recipient, the courier will leave a notice of passage, through a label affixed to the address. Delivery will be attempted twice: then, if not, the courier will try to contact the recipient.

During the order it is therefore important to indicate a correct telephone number (landline or mobile number), to facilitate the resolution of the delivery procedure. It is important to indicate a delivery address where there is someone who can collect the goods. Furthermore, it is important to always indicate the surname on the intercom.

IIleven di Eccelsio s.r.l. Unipersonale non sarà responsabile per eventuali disfunzioni nel servizio di consegna da parte del corriere.

Please do not enter a PO BOX in the address field, as the courier would be unable to deliver the purchased goods. Therefore, a physical delivery address must be entered.

In case of deliveries made at receptions (with signature for collection by the receptionist), IIleven di Eccelsio srl Unipersonale will not be responsible for subsequent failure to deliver the package to the final recipient.

If a destination country does not appear among those listed, it means that there is currently no delivery of products in that country.

SHIPPING FEES

La spedizione avviene con corriere espresso GLS, al costo di 7,90€ in tutta Italia, isole comprese, sia per pagamento online che per contrassegno. I tempi di consegna sono di 24/48 ore in tutta Italia, isole comprese, festivi esclusi. Con un ordine di acquisto uguale o superiore a 99€ le spese di spedizione sono GRATUITE.

For all EU countries the shipping cost will be € 15, with an additional € 5 for Corsica and Greece.

Se superati gli 8 giorni lavorativi (esclusi sabato e domenica) non si è ancora ricevuta la merce, si prega di telefonare al numero al numero 3518109184 o contattare il servizio clienti all’indirizzo info@iileven.com